Scott Thill

Staff Writer

The Infuriating Cell Phone Racket

The moguls of mobile have had their way with us long enough.

Anyone who isn’t already angry with AT&T, Verizon, T-Mobile and Sprint—the four national wireless providers that reportedly control 90 percent of the U.S. market—might consider this ridiculous news. One of the most outrageous cell phone scams is really very simple simple: Charge customers for being forced to listen to 15 seconds of unnecessary voicemail instructions reminding them how to leave a message after the beep.

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